Outages and problems that occur can wreak havoc on your organization if they don’t get resolved immediately. Connectria’s Remote Monitoring Services ensure that problems are addressed in a timely manner, causing minimal impact and disruption. With Connectria’s Remote Monitoring, technicians are watching your environment 24×7 for errors and alerts. When problems occur, we escalate those to your staff using your custom escalation policies and procedures.
By having Connectria remotely monitor or remotely administer your IBM environment, you will be able to realize higher uptime and reliability at reduced support costs. As a result, you will be able to focus your staff on more valuable business activities other than monitoring message queues and job statuses. Our staff members average more than 10 years of industry experience and have exceptional skills in supporting IBM environments for clients worldwide.
Connectria operates a 24×7 world-class monitoring & systems administration center for all of the IBM environments we host. This center also remotely monitors and manages IBM platforms within our customers’ data centers.