fbpx
Blog July 12, 2013

Top Questions to Ask When Looking for a Hosting Provider (Part 2 of 2)

Choosing the right hosting provider is vital for the success of any organization. It involves everything from running a web-facing application, a back-end database, transfer and access of sensitive information, and etc.  In my previous post I included some initial questions to ask hosting providers as you do your research. Here are a few more that will help narrow down the field.

6. What security measures do they have in place?

Security should be one of the main criteria for choosing a hosting provider. Look for a range of security services including managed firewall services, network intrusion prevention, server intrusion prevention, vulnerability scanning, advanced server hardening, server integrity monitoring, Distributed Denial of Service (DDoS) Protection, and Data Encryption, among others.

7. What hardware are they using?

Make sure the hosting provider is using reliable and widely used hardware. This can help reduce problems in the future by having parts readily available for speedy hardware replacement/upgrades as needed. Reputable brands include Dell, HP, and IBM among others.

8. Are they able to support all managed systems in-house?

There is something to be said about in-house expertise when it comes to hosting providers. For things like Citrix or HIPAA it is crucial that the hosting provider has engineers on-hand to build and support your environment in a timely manner. The alternative typically requires significant lead time resulting in delayed projects, long turnaround times and lots of frustration.

9. Will the environment be easily scalable?

Picture this. Your ecommerce start-up just got national news coverage and your site traffic has spiked 50 times its regular levels. Will your site (and hosting provider) be able to handle the volume or will your site go down to much of your dismay? The point here is that you want to make sure that your environment can be scaled with your business growth whether it is a quick spur or over a few years.

10. Do they support HIPAA or PCI Compliance (if required by your business)

If you are in the healthcare or e-commerce industry ensuring you are compliant in accordance with federal regulations is extremely important. Although a hosting provider cannot ensure you are 100% compliant, it can still provide the support you need on the IT side of things to help you get there. Look for a couple of key features such as Data encryption for both data in transit and data at rest, managed firewall protection, VPN
access and two-factor authentication support.

For the full PDF please shoot me a note at blog@connectria.com and I’ll happy to share it with you.

Related Resources

 
Protect Your Clients, Their Customers, AND Yourself with Regulation Compliant Hosting
For many businesses, compliance is an essential component of what you do and how you protect your customers. Whether you’re in the healthcare sector, financial…
 
Who Does HIPAA Protect? And What Does This Mean for Your IT Team?
Many experts are eager to point out the what and the how of HIPAA compliance: What protected health information (PHI) is included, how it needs…
 
Small Businesses & PCI – What You Need to Know
Running a business in today’s digital-laden and data-driven world requires compliance with various federal regulations. Depending on the industry and the type of data that…