Connectria Hosting - Current Job Posting

Job Title: NOC Technical Support Analyst
Position Type: Full time – Third Shift
Location: Creve Coeur, MO

GREAT OPPORTUNITY! NOC Technical Support Analys

Want to be rewarded & appreciated for what you do? Take your career to the Cloud!

We have been ranked 5-times as one of the “Best Places To Work in St. Louis” and a 2015 Computerworld 100 Best Places To Work In IT.

This is a great opportunity with one of the world's fastest growing Cloud companies!

Read on…

ABOUT US
Connectria has been ranked 5 times as one of the Best Places To Work in St. Louis, and listed among the Inc. 500/5000 Fastest Growing Companies for 5 years in a row. Connectria was also ranked as the Top U.S. Cloud Provider for 2012, ahead of Microsoft, Google and Amazon.

We provide award-winning Cloud Computing and Managed Hosting from our world-class data centers in St. Louis, Philadelphia and Dallas to more than 1,000 customers in 30+ countries throughout the world, including 3M, Ameren, Anheuser-Busch, Bertelsmann, David's Bridal, IBM, Merck, Paramount Studios and Sony among many others.

We operate in a fast paced and growing business environment, best known for our “No Jerks Allowed” company philosophy.

POSITION TITLE:
NOC Technical Support Analyst

JOB SUMMARY

The NOC is responsible for identifying, troubleshooting escalating and documenting 100% of alerts, providing excellent customer service and support, and responding to customer/engineer requests and tickets in a timely manner.

Key Responsibilities of role

  • Monitoring of customer environments using multiple enterprise monitoring tools.
  • Ensuring all alerts generated during the shift are handled promptly and properly
  • Completing scheduled daily tasks, thoroughly and completely
  • Communicating with customers and engineers
  • Thoroughly documenting all aspects of daily activities

Required skills and experience

  • Hard-working and dependable
  • Good problem solving abilities
  • Good customer service/ communication skills
  • Familiar with Windows and Linux Operating Systems
  • Fast learner who is self-motivated

WHAT'S IN IT FOR YOU?
The opportunity to work with one of the fastest growing companies in the country, and a great place to work! Connectria offers comfortable offices in St. Louis and the generous benefits you’d expect from a large company, with the relaxed family-oriented atmosphere of a small company.

We offer an excellent compensation plan, with generous benefits including:

  • 100% paid employee medical and dental insurance premiums
  • Paid vacations
  • 401(k) Plan with guaranteed match
  • Paid disability insurance
  • Paid life insurance
  • On-site fitness center
  • Free personal trainers
  • Free gym memberships
  • Free refreshments
  • Free fresh fruit and snacks
  • St. Louis Cardinals & St. Louis Blues tickets for our employees
  • And much more!

So if you're interested in a great opportunity with one of the fastest growing technology companies and a Best Place To Work in St. Louis, we'd love to talk with you!

Connectria Corporation operates in a Tobacco / Smoke Free Environment.

HOW TO APPLY
Interested and qualified applicants should submit a cover letter and a resume to HR@connectria.com. Please be sure to list the job title in the subject line.

Email to Apply

Please No Phone Calls & No Employment Agencies