Careers Full time Creve Coeur, MO

Windows/Citrix Administrator


Job Description:

This position is for a Windows/Citrix Engineer for a mixed and growing environment of Citrix Presentation Server/XenApp, Citrix XenDesktop,  Windows Server 2003, Windows Server 2008, and Windows Server 2012. This position will work with the existing Windows Engineering team to implement, manage, maintain, deploy, troubleshoot and support internal and hosted customer Windows and Citrix environments.  This position will require implementing new system hardware and software, and developing operating procedures and policies as needed or requested.  This position will need to be adept at monitoring the ongoing operation of the environments and providing utilization reports to identify problems and corrective actions as needed.  This position will be for extended hours support (evening/overnight).

Required Skills:

  • Experience supporting existing Citrix 4.5-7.6 farm environments.
  • Experience with XenApp 7.6 is a plus
  • Experience providing systems administration on Windows Server 2003/2008/2012 platforms
  • Experience supporting and deploying Citrix NetScaler
  • Experience supporting environments running on an VMware ESXi/Windows Hyper-V hypervisor

Desired Skills:

  • Citrix certifications (CCA)
  • Windows Server Certifications (MCITP, MCP)

Support work:

  • Support existing Citrix 4.5-7.6 farm environments
  • Support existing Windows Server 2003/2008/2012 environments
  • Responding to support calls, managing incidents within the ticketing system and providing resolution to issues and documenting solutions within ticketing system
  • Successfully complete change requests within approved change windows as assigned
  • Maintain health of all Citrix and Windows environments
  • Participate in on-call rotation
  • Attend any meetings in support of the internal or customer environments. (Team meetings, ad hoc support discussions)
  • Make updates to any support procedures or process guides as requested (Example: Playbooks/SOP’s)

Project/Administration work:

  • Deploying new Citrix Environments (XenApp, NetScaler, etc)
  • Adding server capacity to existing servers
  • Adding applications to the farm
  • Administering farm applications
  • Upgrading existing applications
  • Migrating existing applications to different versions of Citrix
  • Knowledge of VMware ESXi environment to clone servers within farm and modify VM resources
  • Documenting changes made to the environment
  • Deploying new Windows Server Environments