Connectria provides Remote Management & Monitoring for Lotus Domino/Notes & iSeries (AS/400) environments from our world-class Network Operations Centers (NOC). Connectria's NOC is staffed 24 hours per day, 365 days per year with highly skilled engineers and technicians.
Using Connectria's advanced management & monitoring environment, Connectria can remotely perform 99% of the functions an engineer can provide onsite, except for those few activities that require a human being to physically touch the equipment. In those cases, we utilize our client's staff or one of our many partners to assist us.
Connectria also utilizes an advanced trouble ticketing and change management system that accepts both manual as well as automated input of incidents and requests. This allows our clients to easily request changes, ask questions or log incidents using a simple, straightforward approach. We also provide a customized web-based portal that is created for each client, which provides a view into their managed environment using data meaningful to you.
Connectria provides the following Remote Management & Monitoring Services:
Whether it's 24/7, 8-5 or "after-hours" support you need for our Lotus or iSeries environment, Connectria can cost-effectively keep your IT infrastructure running at peak performance. Our remote admin services for Lotus & iSeries have been proven to reduce IT operating costs by 50% or more while increasing services levels substantially.
If you'd like to learn more about Connectria's Remote Management & Remote Monitoring Solutions for Lotus Domino/Notes & iSeries (AS/400) or to receive a detailed quote, please
contact us.
