Connectria's enterprise-class hosting facilities are located in St. Louis, Missouri, Philadelphia, Pennsylvania and Dallas, Texas. Connectria's Midwest operations includes two data center locations in St. Louis, MO. One data center was originally a US Government owned data center facility, which housed critical IT operations and data centers for the Army Logistics Command, GSA and the IRS among other government organizations. The building has since been privatized and converted into a "carrier hotel" with data center operations for numerous telecommunications companies and IT service providers. The building is located a few blocks from the AT&T switching centers and most telecom providers have a point of presence (POP) in the building.
The second St. Louis data center is a world class facility located in one of North America's premier "Carrier Hotels". With state-of-the-art security, N+1 redundancy in electrical and environmental systems, and an on-site Network Operations Center monitored 24/7 by trained engineers this "Carrier Hotel" houses Points of Presence (POPs) for all of the major Internet & telecommunication carriers operating in the central United States including: Verizon (MCI/UUNet), Sprint, AT&T, Level(3), Qwest, XO Communications, Cogent, WilTel, Broadwing, Savvis, McLeodUSA, and Charter Communications among others.
Connectria's Delaware Valley data center in Philadelphia, PA is contained within Philadelphia's University City Science Center, which was established as a technology center by 31 area universities, hospitals and scientific organizations. It is a telco-style data center.
Connectria's Dallas, Texas data center is located within a Tier 4 CyrusOne facility. A Tier 4 designation is the highest level a data center can achieve, designed to host mission critical computer systems, telecommunications facilities and storage environments with fully redundant subsystems (cooling, power, network links, etc) and compartmentalized security zones, controlled by biometric access control methods. The Texas facility also provides improved connectivity and proximity for many international markets, such as South America, which has been a source of rapid growth for Connectria.
Connectria can use any of our data centers to provide hosting services depending on a client's requirements, and either can provide primary data storage or data backup through the other facilities.
SAS 70 & SSAE 16 Certification
Connectria has been audited and received SAS 70 Type II Certification and SSAE 16 Type II Certification. SSAE 16 is a new standard designed to replace SAS 70. Both are internationally recognized auditing standards developed by the American Institute of Certified Public Accountants and represent that a service organization has been through an in-depth audit of their control activities, which includes controls over information technology and related processes. SSAE 16 is intended to create a more global, unified standard by more closely aligning the U.S. with international standards.
Connectria maintains physical data center security to all facilities by limiting access to the buildings where our data centers are housed as well as to the physical data centers within those buildings. All facilities are protected by multiple layers of security including building & facility access secured by magnetic locks, biometric scanners, 24/7 onsite-personnel, monitored and recorded closed-circuit television, person-traps, and mandatory identity logging of all outside visitors.
Site Electrical Power
Connectria's St. Louis Data Centers maintain three separate power feeds from Ameren. Connectria's Philadelphia Data Center maintains two separate power feeds from PECO Energy. Our data centers feature multiple power distribution units to condition the incoming electricity. Connectria data centers are protected by redundant UPS power systems to power our hosted systems. All facilities have diesel generator backup systems to protect buildings against an extended loss of commercial power. The generators are configured to automatically start when they sense a loss of power from the local electric utilities. The generators are tested monthly to ensure they are in proper working condition. Connectria takes great pride in the high availability and uptime performance of its data centers.
Connectria utilizes redundant industrial environmental conditioning units to control the environment of Connectria's data centers within strict guidelines. The units maintain the temperature at 72 degrees F (± 5 degrees) and 30-60% humidity (± 5%). The backup generators will power the units in the event of a commercial power failure, ensuring the environment is controlled even in an emergency situation.
Connectria data centers are protected from fire damage by design with concrete floors, steel ceilings, and steel framed racks. Our data centers are equipped with a combination of FM200 fire suppression and a multi-zoned, pre-action, dry-pipe system. In order for the systems to trip, multiple cross-linked events must occur. These include detection by ceiling mounted smoke-heads and sensors located throughout the facility. Lastly a sprinkler head must trip in order for the dry-pipe system to activate. This requires a temperature of 140 degrees F at the head location. Upon detection of the presence of fire or smoke in the data center, the detection and control panel will sound an alarm, shut down air handlers, disconnect power from the protected equipment, and then release the extinguishing agent(s) localized at the event point.
Connectria operates a Commvault Galaxy enterprise tape backup environment to backup and restore our clients' hosted environments. Connectria provides incremental tape backups daily, with full system backups weekly. Backup tapes are rotated to a secure offsite third party facility weekly. Our offsite provider can deliver tapes to the Connectria data centers within two hours of a request. Only authorized individuals are allowed to make such a request.
If you’re interested in learning more about Connectria or to receive a detailed quote on any of our services, please contact us.