Connectria's Data Centers

Every feature of Connectria's data centers has been designed to support and protect mission-critical IT operations. In addition, Connectria has qualified technicians on-site 24 hours a day, 365 days a year, to support our clients' mission critical systems, networks, applications and databases, which we host and manage.

Connectria's Midwest data center in St. Louis, MO was originally a US Government owned data center facility, which housed critical IT operations and data centers for the Army Logistics Command, GSA and the IRS among other government organizations. The building has since been privatized and converted into a "carrier hotel" with data center operations for numerous telecommunications companies and IT service providers. The building is located a few blocks from the SBC and AT&T switching centers and both telecom providers (among many others) have a point of presence (POP) in the building. Within our St. Louis facility, we have two physically distinct data centers: one raised floor facility and one "telco" style facility.

Connectria's Delaware Valley data center in Philadelphia, PA is contained within Philadelphia's University City Science Center, which was established as a technology center by 31 area universities, hospitals and scientific organizations. It is a telco-style data center. Connectria can use either our St. Louis data center or our Philadelphia data center to provide hosting services depending on a client's requirements, and either can provide primary data storage or data backup to the other facility.

Connectria maintains physical data center security to both facilities by limiting access to the buildings where our data centers are housed as well to the physical data centers within those buildings. Both facilities are protected by multiple layers of security including multiple layers of electronic building & facility access secured by magnetic locks, 24/7 onsite-personnel, monitored and recorded closed-circuit television, person-traps, and mandatory identity logging of all outside visitors.

Connectria's St. Louis Data Center maintains three separate power feeds from three separate power grids by Ameren. Connectria's Philadelphia Data Center maintains two separate power feeds from two separate grids from PECO Energy. Both data centers feature multiple power distribution units to condition the incoming electricity. Both Connectria data centers are protected by redundant UPS power systems to power our hosted systems for 2 hours on average. Both facilities have 1+ Megawatt diesel generator backup systems to protect both buildings against an extended loss of commercial power. The generators are configured to automatically start when they sense a loss of power from the local electric utilities. Both generators are tested monthly to ensure they are in proper working condition. Connectria takes great pride in the high availability and uptime performance of its data centers.

Connectria utilizes redundant industrial environmental conditioning units to control the environment of Connectria's data centers within strict guidelines. The units maintain the temperature at 72 degrees F (± 5 degrees) and 30-60% humidity (± 5%). The backup generators will power the units in the event of a commercial power failure, ensuring the environment is controlled even in an emergency situation.

Connectria data centers are protected from fire damages by design with concrete floors, steel ceilings, and steel framed racks. There are no flammable materials inside the data center area. Our data centers are equipped with a combination of FM200 fire suppression and a multi-zoned, pre-action, dry-pipe system. In order for the systems to trip, multiple cross-linked events must occur. These include detection by ceiling mounted smoke-heads and sensors located throughout the facility. Lastly a sprinkler head must trip in order for the dry-pipe system to activate. This requires a temperature of 140 degrees F at the head location. Upon detection of the presence of fire or smoke in the data center, the detection and control panel will sound an alarm, shut down air handlers, disconnect power from the protected equipment, and then release the extinguishing agent(s) localized at the event point.

Connectria operates a Commvault Galaxy enterprise tape backup environment to backup and restore our clients' hosted environments. Connectria provides incremental tape backups daily, with full system backups weekly. Backup tapes are rotated to a secure offsite third party facility weekly. Our offsite provider can deliver tapes to the Connectria data centers within two hours of a request. Only authorized individuals are allowed to make such a request.